Ducky Raises $2.7M to Expand AI Support Platform

Ducky Raises $2.7M in Pre-Seed Funding

Key Highlights:

• Funding Round: Ducky, an AI-powered support platform, raised $2.7 million in Pre-Seed funding.
• Investors: Penny Jar Capital led the round, with participation from Bread & Butter Ventures, NOMO Ventures, Wilson Sonsini, angel investors, and others.
• Expansion and Development: The funding will be used to expand operations and further develop Ducky's platform.

Ducky's Target Market

• Customer Support and Service Teams: Companies with customer-facing teams that require quick access to relevant information and personalized customer responses.
• Support Ticketing Platforms: Compatible with various support ticketing platforms, including Help Scout, Zendesk, Hubspot, Gorgias, and more.
• Companies Focused on Customer Experience: Organizations aiming to enhance their customer experiences through AI-powered support solutions.

What Ducky Needs to Buy

• Technology and AI Expertise: Collaborations with AI and machine learning experts to enhance Ducky's platform capabilities.
• Integration Partnerships: Partnerships with knowledge tools like Slack, Notion, and JIRA to improve internal knowledge accessibility.
• Marketing and Sales Support: Services to support Ducky's expansion efforts and customer acquisition.